Integrate SolarWinds Service Desk with Zoho BugTracker
Send information between SolarWinds Service Desk and Zoho BugTracker automatically, without writing any code, using Zoho Flow.
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Create an event in Zoho BugTracker when a task is created SolarWinds Service Desk
Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Zoho BugTracker once a task is created in SolarWinds Service Desk.
How it works
- The flow triggers when a new task is created in SolarWinds Service Desk.
- Zoho Flow creates a new event in the selected project in Zoho BugTracker.
Create an event in Zoho BugTracker when a task is created SolarWinds Service Desk
SolarWinds Service Desk + Zoho BugTracker
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Supported triggers and actions
Integrate SolarWinds Service Desk and Zoho BugTracker using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Problem
Triggers when a new problem is created in your service desk
New Risk
Triggers when a new risk is detected
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Task
Triggers when a new task is created
New Hardware
Triggers when a new hardware is created in your inventory
New Incident
Triggers when a new incident is created
Issue submitted
Triggers when a new issue is submitted in the selected project
User added
Triggers when a new user is added to the selected project
Project created
Triggers when a new project is created
Event created
Triggers when a new event is created in the selected project
Milestone created
Triggers when a new milestone is created in the selected project
All Actions - Actions are the automated tasks
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Solution
Creates a new solution in your service desk
Create Contract
Creates a new contract
Create Hardware
Creates a new hardware in your inventory
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Create event
Creates a new event in the selected project
Create milestone
Creates a new milestone in the selected project
Create project
Creates a new project
Add comment
Adds a new comment to the selected issue
Add user
Adds a new user to the selected project
Submit issue
Submits a new issue in the selected project
Update issue
Updates an existing issue in the selected project
Fetch project by name
Fetches the details of an existing project by name
Fetch issue
Fetches the details of an existing issue by ID
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
What is Zoho BugTracker?
Zoho BugTracker is an online tool to track issues. You can view progress with bug reports, manage files, and restrict access with different user roles.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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