Integrate SupportBee with Runrun.it

Send information between SupportBee and Runrun.it automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Runrun.it for new tickets generated in SupportBee

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Runrun.it for newly generated tickets in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Runrun.it.
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Add new tasks to your Runrun.it for new tickets generated in SupportBee

SupportBee + Runrun.it

Build your own integrations between SupportBee and Runrun.it

Connect SupportBee and Runrun.it with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Runrun.it using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Ticket

Triggers when a new ticket is created

New Customer Reply

Triggers when a customer replies to a ticket

New Agent Reply

Triggers when an agent replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Client created

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create client

Creates a new client

Create post on enterprise wall

Creates a new post on enterprise wall

Create task

Creates a new task

Create comment

Create a new comment

Create post on team wall

Creates a new post on team wall

Create project

Creates a new project

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Runrun.it?

Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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