Integrate SupportBee with TeamGrid

Send information between SupportBee and TeamGrid automatically, without writing any code, using Zoho Flow.

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Generate a task within your TeamGrid for fresh tickets initiated in SupportBee

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your TeamGrid for fresh tickets initiated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in TeamGrid.
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Generate a task within your TeamGrid for fresh tickets initiated in SupportBee

SupportBee + TeamGrid

Build your own integrations between SupportBee and TeamGrid

Connect SupportBee and TeamGrid with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and TeamGrid using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Ticket

Triggers when a new ticket is created

New Customer Reply

Triggers when a customer replies to a ticket

New Agent Reply

Triggers when an agent replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

Project created

Triggers when a new project is created

Task completed

Triggers when task is completed

Project completed

Triggers when a project is completed

Contact created

Triggers when a new contact is created

Task created

Triggers when a task is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create project

Creates a new project

Create task

Creates a new task

Complete project

Completes an existing project

Complete task

Completes an existing task

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is TeamGrid?

TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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