Integrate SupportBee with Wrike
Send information between SupportBee and Wrike automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Wrike for new tickets generated in SupportBee
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Wrike for new tickets generated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
Add new tasks to your Wrike for new tickets generated in SupportBee
SupportBee + Wrike
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Supported triggers and actions
Integrate SupportBee and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Ticket
Triggers when a new ticket is created
New Customer Reply
Triggers when a customer replies to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Comment
Triggers when a new comment is added to a ticket
Folder or project created
Triggers when a new folder or project is created
Task event occurred
Triggers when an event has occurred in a task
Task created
Triggers when a new task is created
Folder or project event occurred
Triggers when an event has occurred in a folder or a project
Attachment added
Triggers when an attachment is added and extracts the attachment URL
Project status updated
Triggers when the status of a project is updated
Comment added for folder or project
Triggers when a new comment is added for a folder or project
Task status updated
Triggers when the status of a task is updated
Comment added for task
Triggers when a new comment is added for a task
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Add comment to task
Adds a comment to the specified task
Create project
Creates a new project under the selected folder
Fetch user
Fetches the details of an existing user
Add comment to folder or project
Adds a comment to the selected folder or project
Create task
Creates a new task under the selected folder or project
Create folder
Creates a new folder under the selected parent folder
Create time log entry
Creates a new time log entry for the specified task
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch folder or project
Fetches the details of an existing folder or project
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
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