Integrate Teamwork Desk with Favro

Send information between Teamwork Desk and Favro automatically, without writing any code, using Zoho Flow.

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Create action items in your Favro for newly generated tickets in Teamwork Desk

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Favro for new tickets created in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in a card in Favro.
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Create action items in your Favro for newly generated tickets in Teamwork Desk

Teamwork Desk + Favro

Build your own integrations between Teamwork Desk and Favro

Connect Teamwork Desk and Favro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Favro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

Updated customer details

Triggers when the details of a customer are updated

New ticket

Triggers when a new ticket is created

New agent reply

Triggers when an agent sends a reply

New customer reply

Triggers when a customer sends a reply

Card committed

Triggers when a card is committed to another widget

Card moved

Triggers when a card is moved on a widget

Card updated

Triggers when any field (except comments) of a card is changed

Task created

Triggers when a new task is created in a card

Card created

Triggers when a card is created

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates an existing ticket

Link task to ticket

Links a task to a ticket

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Fetch ticket

Fetches a ticket by ticket ID or keyword

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Create card

Creates a new card

Create task

Creates a new task in a card

Create task list

Create a new task list in card

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Favro?

Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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