Integrate Teamwork Desk with Roll
Send information between Teamwork Desk and Roll automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Roll for new tickets created in Teamwork Desk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Roll for new tickets generated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Roll.
Create a task in Roll for new tickets created in Teamwork Desk
Teamwork Desk + Roll
Build your own integrations between Teamwork Desk and Roll
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Supported triggers and actions
Integrate Teamwork Desk and Roll using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket note
Triggers when a ticket note is added
Thread edited
Triggers when a thread in the selected inbox is edited
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
New agent reply
Triggers when an agent sends a reply
New customer reply
Triggers when a customer sends a reply
Project created
Triggers when a new project is created
Time record created
Triggers when a new time record is created
Task created
Triggers when a new task is created
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Unassign ticket
Unassigns the selected ticket
Update customer
Updates the details of an existing customer
Update ticket
Updates an existing ticket
Link task to ticket
Links a task to a ticket
Assign ticket
Assigns the selected ticket to a user
Reply to ticket
Adds a reply to the selected ticket
Fetch ticket
Fetches a ticket by ticket ID or keyword
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
Create company
Creates a new company
Create task
Creates a new task
Create project
Creates a new project
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Roll?
Roll is a project management application that lets you manage projects, track time, assign tasks and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
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Technical and Operations Head, TruAct
