Integrate Teamwork Desk with Tick

Send information between Teamwork Desk and Tick automatically, without writing any code, using Zoho Flow.

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Create action items in your Tick for newly generated tickets in Teamwork Desk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Tick for fresh tickets initiated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Tick.
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Create action items in your Tick for newly generated tickets in Teamwork Desk

Teamwork Desk + Tick

Build your own integrations between Teamwork Desk and Tick

Connect Teamwork Desk and Tick with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Tick using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

Updated customer details

Triggers when the details of a customer are updated

New ticket

Triggers when a new ticket is created

New agent reply

Triggers when an agent sends a reply

New customer reply

Triggers when a customer sends a reply

New task

Triggers when a new task is created

New project

Triggers when a new project is created

New time entry

Triggers when a new time entry is created

New client

Triggers when a new client is added

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates an existing ticket

Link task to ticket

Links a task to a ticket

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Fetch ticket

Fetches a ticket by ticket ID or keyword

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Create task

Creates a new task

Add client

Adds a new client

Create time entry

Creates a new time entry

Add user

Adds a new user

Create project

Creates a new project

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Tick?

Tick is time-tracking software that lets you manage projects and budget. You can create recurring projects, bill clients, and track progress with powerful reports.

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Logic

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Custom functions

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