Integrate UseResponse with Asana

Send information between UseResponse and Asana automatically, without writing any code, using Zoho Flow.

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Create a task in Asana for new tickets created in UseResponse

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Asana for new tickets generated in UseResponse.

How it works
  1. The flow triggers when a new ticket is created in UseResponse.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Create a task in Asana for new tickets created in UseResponse

UseResponse + Asana

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Supported triggers and actions

Integrate UseResponse and Asana using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Topic created

Triggers when a new topic is created

Comment added

Triggers when a new comment is added

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Project updated

Triggers when the details of an existing project are updated

User added

Triggers when a new user is added in the selected workspace

Task completed

Triggers when an existing task is completed

Task or subtask created

Triggers when a new task or subtask is created

Team created

Triggers when a team is created in the selected organization

Tag added

Triggers when a new tag is added in the selected workspace

Subtask created

Triggers when a new subtask is created

Task section changed

Triggers when a change is made to a task section

Task or subtask updated

Triggers when the details of an existing task or subtask are updated

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Task tagged

Triggers when a task is tagged in the selected project

Workspace or organization created

Triggers when a new workspace or organization is created

All Actions - Actions are the automated tasks

Create comment

Creates a new comment

Create topic

Creates a new topic

Create ticket

Creates a new ticket

Create user

Creates a new user

Create story

Creates a new story for the specified task

Create project from template

Creates a new project from the selected template

Create task in project

Creates a new task with custom fields in the selected project

Create project in team

Creates a new project in the selected team

Create subtask

Creates a new subtask under the specified task

Create project in workspace

Creates a new project in the selected workspace

Add task to section

Adds a new task to the specified section

Create task

Creates a new task in the selected project

Duplicate project

Creates a duplicate copy of an existing project with a different name

Update task in project

Updates the details (include custom fields) of an existing task

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Fetch task

Fetches a task by its GID

Fetch user

Fetches the details of an existing user by email

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

What is UseResponse?

UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.

Customer Support

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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