Integrate UseResponse with Wrike

Send information between UseResponse and Wrike automatically, without writing any code, using Zoho Flow.

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Create a task in Wrike for new tickets created in UseResponse

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Wrike for new tickets generated in UseResponse.

How it works
  1. The flow triggers when a new ticket is created in UseResponse.
  2. Zoho Flow creates a new task under the selected folder or project in Wrike.
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Create a task in Wrike for new tickets created in UseResponse

UseResponse + Wrike

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Supported triggers and actions

Integrate UseResponse and Wrike using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Topic created

Triggers when a new topic is created

Comment added

Triggers when a new comment is added

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Folder or project created

Triggers when a new folder or project is created

Task event occurred

Triggers when an event has occurred in a task

Task created

Triggers when a new task is created

Folder or project event occurred

Triggers when an event has occurred in a folder or a project

Attachment added

Triggers when an attachment is added and extracts the attachment URL

Project status updated

Triggers when the status of a project is updated

Comment added for folder or project

Triggers when a new comment is added for a folder or project

Task status updated

Triggers when the status of a task is updated

Comment added for task

Triggers when a new comment is added for a task

All Actions - Actions are the automated tasks

Create comment

Creates a new comment

Create topic

Creates a new topic

Create ticket

Creates a new ticket

Create user

Creates a new user

Add comment to task

Adds a comment to the specified task

Create project

Creates a new project under the selected folder

Fetch user

Fetches the details of an existing user

Add comment to folder or project

Adds a comment to the selected folder or project

Create task

Creates a new task under the selected folder or project

Create folder

Creates a new folder under the selected parent folder

Create time log entry

Creates a new time log entry for the specified task

Update project

Updates the details of an existing project

Update task

Updates the details of an existing task

Fetch task

Fetches the details of an existing task

Fetch folder or project

Fetches the details of an existing folder or project

What is UseResponse?

UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.

Customer Support

What is Wrike?

Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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