Integrate Zendesk Sell with Twilio

Send information between Zendesk Sell and Twilio automatically, without writing any code, using Zoho Flow.

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Dispatch a welcome message in Twilio for newly created contacts in Zendesk Sell

Send personalized welcome emails to every new contact in your salesforce automation software. This workflow ensures that a welcome email is sent in Twilio whenever a new contact is added in Zendesk Sell.

How it works
  1. The flow triggers when a new contact is created in Zendesk Sell.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Dispatch a welcome message in Twilio for newly created contacts in Zendesk Sell

Zendesk Sell + Twilio

Build your own integrations between Zendesk Sell and Twilio

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Supported triggers and actions

Integrate Zendesk Sell and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Contact

Triggers when a new contact is created

New Lead

Triggers when a new lead is created

New Deal

Triggers when a new deal is created

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create Contact

Creates a new contact

Create Lead

Creates a new lead

Create Deal

Create a new deal

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

What is Zendesk Sell?

Zendesk Sell is sales force automation software that lets you manage tickets, build a web-based knowledge base, and create an online community for customer conversations.

CRM Sales Automation

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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