Integrate Zendesk with Asana
Send information between Zendesk and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Asana for newly generated tickets in Zendesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Asana for newly generated tickets in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in the selected project in Asana.
Create action items in your Asana for newly generated tickets in Zendesk
Zendesk + Asana
Build your own integrations between Zendesk and Asana
Connect Zendesk and Asana with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Project updated
Triggers when the details of an existing project are updated
User added
Triggers when a new user is added in the selected workspace
Task completed
Triggers when an existing task is completed
Task or subtask created
Triggers when a new task or subtask is created
Team created
Triggers when a team is created in the selected organization
Tag added
Triggers when a new tag is added in the selected workspace
Subtask created
Triggers when a new subtask is created
Task section changed
Triggers when a change is made to a task section
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task created
Triggers when a new task is created
Project created
Triggers when a new project is created
Task tagged
Triggers when a task is tagged in the selected project
Workspace or organization created
Triggers when a new workspace or organization is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create story
Creates a new story for the specified task
Create project from template
Creates a new project from the selected template
Create task in project
Creates a new task with custom fields in the selected project
Create project in team
Creates a new project in the selected team
Create subtask
Creates a new subtask under the specified task
Create project in workspace
Creates a new project in the selected workspace
Add task to section
Adds a new task to the specified section
Create task
Creates a new task in the selected project
Duplicate project
Creates a duplicate copy of an existing project with a different name
Update task in project
Updates the details (include custom fields) of an existing task
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Fetch task
Fetches a task by its GID
Fetch user
Fetches the details of an existing user by email
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
