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Integrate Zendesk with Wrike
Send information between Zendesk and Wrike automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Generate a task within your Wrike for fresh tickets initiated in Zendesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Wrike for fresh tickets initiated in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
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Generate a task within your Wrike for fresh tickets initiated in Zendesk
Zendesk + Wrike
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Build your own integrations between Zendesk and Wrike
Connect Zendesk and Wrike with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Organization created
Triggers when a new organization is created
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Ticket created
Triggers when a new ticket is created
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Ticket updated
Triggers when the details of a ticket is updated
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User created
Triggers when a new user is created
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Folder or project created
Triggers when a new folder or project is created
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Task event occurred
Triggers when an event has occurred in a task
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Task created
Triggers when a new task is created
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Folder or project event occurred
Triggers when an event has occurred in a folder or a project
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Attachment added
Triggers when an attachment is added and extracts the attachment URL
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Project status updated
Triggers when the status of a project is updated
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Comment added for folder or project
Triggers when a new comment is added for a folder or project
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Task status updated
Triggers when the status of a task is updated
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Comment added for task
Triggers when a new comment is added for a task
All Actions - Actions are the automated tasks
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Create User
Creates a new user
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Add Tag
Adds tag to the selected ticket
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Create Ticket
Creates a new ticket
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Create Organization
Creates a new organization
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Create Request
Creates a new ticket in a verified end user's account
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Update Organization
Updates an existing organization
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Update Ticket
Updates an existing ticket status or adds comments
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Add Comment
Adds comment to the selected ticket
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Update User Details
Updates an existing user's details
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Fetch Ticket
Fetches a ticket by ID
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Fetch Organization
Fetches the details of an existing organization
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Fetch User
Fetches the details of an existing user by ID
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Add comment to task
Adds a comment to the specified task
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Create project
Creates a new project under the selected folder
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Fetch user
Fetches the details of an existing user
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Add comment to folder or project
Adds a comment to the selected folder or project
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Create task
Creates a new task under the selected folder or project
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Create folder
Creates a new folder under the selected parent folder
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Create time log entry
Creates a new time log entry for the specified task
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Update project
Updates the details of an existing project
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Update task
Updates the details of an existing task
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Fetch task
Fetches the details of an existing task
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Fetch folder or project
Fetches the details of an existing folder or project
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
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