Integrate Zoho Bookings with RingCentral

Send information between Zoho Bookings and RingCentral automatically, without writing any code, using Zoho Flow.

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Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings

Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will initiate an SMS message from RingCentral in response to a new booking in Zoho Bookings.

How it works
  1. The flow triggers when an appointment is booked in Zoho Bookings.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings

Zoho Bookings + RingCentral

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Supported triggers and actions

Integrate Zoho Bookings and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment rescheduled

Triggers when an appointment is rescheduled

Appointment canceled

Triggers when an appointment is canceled

Appointment marked as no-show

Triggers when an appointment is marked as no-show

Appointment marked as completed

Triggers when an appointment is marked as completed

Appointment booked

Triggers when an appointment is booked

Call ended

Triggers when a call is ended

Voicemail received

Triggers when a new voicemail is received

Call missed

Triggers when a call is missed

Call received

Triggers when a call is received

SMS sent or received

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

New call

Triggers when a new call is initiated or received

All Actions - Actions are the automated tasks

Create appointment

Creates a new appointment

Create service

Creates a new service

Update appointment

Updates the details of an appointment

Reschedule appointment

Reschedules appointment to another slot

Update service

Updates the details of an existing service by service ID

Fetch service

Fetches the details of the selected service

Fetch appointment

Fetches an appointment by its ID

Fetch availability

Fetches the details of the availability by resource ID or staff ID

Create contact

Creates a new contact

Send SMS

Sends a new SMS to the specified phone number

Initiate ringout call

Initiates a two-legged ringout call based on the specified caller and callee phone numbers

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact

Fetch extension by ID

Fetches the details of a RingCentral extension by extension ID

What is Zoho Bookings?

Zoho Bookings is an appointment scheduler application for professional consultants and service providers to find the perfect time to meet customers.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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