Integrate Zoho Commerce with CloudTalk

Send information between Zoho Commerce and CloudTalk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce

Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will send a SMS notification using CloudTalk for new orders created in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce

Zoho Commerce + CloudTalk

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Set up a contact in CloudTalk following a purchase in Zoho Commerce

Enable seamless post-purchase customer support by instantly creating contacts in your call center software. This flow will create a new contact in CloudTalk for new purchases made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new contact in CloudTalk.
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Set up a contact in CloudTalk following a purchase in Zoho Commerce

Zoho Commerce + CloudTalk

Build your own integrations between Zoho Commerce and CloudTalk

Connect Zoho Commerce and CloudTalk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Commerce and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Canceled order

Triggers when an order is canceled

Delivered order

Triggers when an order is delivered

New order

Triggers when a new order is received

Declined order

Triggers when an order is declined

Shipped order

Triggers when an order is shipped

Confirmed order

Triggers when an order is confirmed

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create variant

Creates a new variant for the specified product

Create product

Creates a new product

Invite member to portal

Invites a member to the selected portal using email address

Create coupon

Creates a new coupon

Update variant

Updates the details of an existing variant

Mark order as delivered

Marks the status of the specified order as delivered

Mark order as confirmed

Marks the status of the specified order as confirmed

Mark order as void

Marks the status of the specified order as void

Mark order as shipped

Marks the status of the specified order as shipped

Update product

Updates the details of an existing product

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch product - By name

Fetches the details of an existing product by name

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch variant - By ID

Fetches the details of an existing variant by ID

Fetch sales order

Fetches the details of an existing sales order

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Add activity

Adds an activity to an existing contact

Create contact

Creates a new contact

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add note

Adds a note to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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