Integrate Zoho Commerce with Twilio
Send information between Zoho Commerce and Twilio automatically, without writing any code, using Zoho Flow.
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Send a confirmation SMS through Twilio for every new order placed in Zoho Commerce
Send instant SMS confirmations to customers right after checkout. This flow will send a notification via Twilio whenever new orders are generated in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Send a confirmation SMS through Twilio for every new order placed in Zoho Commerce
Zoho Commerce + Twilio
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Supported triggers and actions
Integrate Zoho Commerce and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Declined order
Triggers when an order is declined
Sales order payment received
Triggers when a sales order payment is received
Delivered order
Triggers when an order is delivered
New order
Triggers when a new order is received
Product updated
Triggers when the details of an existing product are updated
Product created
Triggers when a new product is created
Canceled order
Triggers when an order is canceled
Confirmed order
Triggers when an order is confirmed
Shipped order
Triggers when an order is shipped
SMS message sent or received
Triggers when a new SMS is sent or received
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
Create variant
Creates a new variant for the specified product
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create coupon
Creates a new coupon
Mark order as confirmed
Marks the status of the specified order as confirmed
Update variant
Updates the details of an existing variant
Mark order as shipped
Marks the status of the specified order as shipped
Update product
Updates the details of an existing product
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as void
Marks the status of the specified order as void
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch product - By name
Fetches the details of an existing product by name
Fetch product - By ID
Fetches the details of an existing product by ID
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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What is Twilio?
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Logic
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Custom functions
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
