Integrate Zoho Commerce with WATI
Send information between Zoho Commerce and WATI automatically, without writing any code, using Zoho Flow.
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Establish a new contact in WATI after a purchase is made in Zoho Commerce
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in WATI whenever a purchase is made in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Establish a new contact in WATI after a purchase is made in Zoho Commerce
Zoho Commerce + WATI
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Supported triggers and actions
Integrate Zoho Commerce and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product updated
Triggers when the details of an existing product are updated
Product created
Triggers when a new product is created
Canceled order
Triggers when an order is canceled
Delivered order
Triggers when an order is delivered
New order
Triggers when a new order is received
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
Confirmed order
Triggers when an order is confirmed
New message received from contact
Triggers when a new message is received from the specified contacts
Session message sent
Triggers when a new session message is sent
Message received
Triggers when a new message is received
Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks
Create variant
Creates a new variant for the specified product
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create coupon
Creates a new coupon
Update variant
Updates the details of an existing variant
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as confirmed
Marks the status of the specified order as confirmed
Mark order as void
Marks the status of the specified order as void
Mark order as shipped
Marks the status of the specified order as shipped
Update product
Updates the details of an existing product
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Send session message
Sends a WhatsApp message to an open session
Send template message
Sends an approved template WhatsApp message
Add or update contact
Adds a new contact or updates the details of an existing contact
What is Zoho Commerce?
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
