Integrate Zoho CRM with Cequens

Send information between Zoho CRM and Cequens automatically, without writing any code, using Zoho Flow.

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Dispatch a welcome message in Cequens for newly created contacts in Zoho CRM

Improve customers' initial experience with a personalized welcome email. This flow will send a welcome email from Cequens each time a new contact is created in Zoho CRM.

How it works
  1. The flow triggers when a new contact is created in Zoho CRM.
  2. Zoho Flow sends an SMS message to the specified recipients in Cequens.
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Dispatch a welcome message in Cequens for newly created contacts in Zoho CRM

Zoho CRM + Cequens

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Supported triggers and actions

Integrate Zoho CRM and Cequens using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Entry created or updated

Triggers when a record entry is created or updated

User created or updated

Triggers when the details of an existing user are created or updated

New module entry

Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

New user

Triggers when a new user is created

New module

Triggers when a new module is created

New contact

Triggers when a new contact is created

New lead

Triggers when a new lead is created

Updated deal

Triggers when an existing deal is updated

New note

Triggers when a new note is added

Updated module entry

Triggers when an entry is updated in the selected module

All Actions - Actions are the automated tasks

Send email template

Sends an email to the specified users

Send mail merge

Sends a mail merge with details of the selected record

Update related module entry

Relates an entry in this module with an entry in another module

Create module entry

Creates a new module entry (eg., Leads, Deals, etc)

Draft email template

Drafts an email based on the selected template

Update module entry

Updates the specified module entry

Convert lead to contact

Converts a lead to a contact

Remove tags

Removes tags from the specified record

Raise signal

Raises a signal to Zoho CRM

Add user

Adds a new user

Create or update contact

Creates a new contact. Updates the contact details if the email already exists.

Add tags

Adds tags to the specified record

Create or update lead

Creates a new lead. Updates the lead details if the email already exists.

Add note

Adds a note to the selected module

Create or update module entry

Creates a new module entry. Updates the module entry if it already exists

Update user

Updates the details of an existing user based on user ID

Clone module entry

Clones an existing module entry

Fetch inventory template

Fetches an inventory template using ID

Fetch event

Fetches an event by its title or unique ID

Fetch user

Fetches the details of an existing user by name or email address

Fetch lead

Fetches a lead by email address or unique ID

Fetch email template

Fetches an email template by name

Fetch contact

Fetches a contact by email address, unique ID, or name

Fetch account

Fetches an account by its name or unique ID

Fetch deal

Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Cancel call

Cancels a event

Delete module entry

Deletes the specified entry

Fetch module entry

Fetches a module entry by the specified values

Fetch product

Fetches a product by its name or unique ID

Send SMS to group

Sends an SMS message to an existing group

Send SMS

Sends an SMS message to the specified recipients

What is Zoho CRM?

Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.

What is Cequens?

Cequens is a communication platform provider in the Middle East and Africa region that provides omni-channel communication APIs to help enterprises communicate with their customer base worldwide.

Phone/SMS

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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