Integrate Zoho Desk with Contacts+
Send information between Zoho Desk and Contacts+ automatically, without writing any code, using Zoho Flow.
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Create a new contact in Contacts+ whenever a new contact is created in Zoho Desk
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will log a new contact in Contacts+ whenever a new contact is created in Zoho Desk.
How it works
- The flow triggers when a new contact is created in the selected portal in Zoho Desk.
- Zoho Flow creates a new contact in Contacts+.
Create a new contact in Contacts+ whenever a new contact is created in Zoho Desk
Zoho Desk + Contacts+
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Supported triggers and actions
Integrate Zoho Desk and Contacts+ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Article created
Triggers when a new article is created
Account updated
Triggers when the details of the selected account is updated
Agent availability updated
Triggers when the availability of an agent is updated
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Task updated
Triggers when the details of a task is updated in the selected portal
Ticket created
Triggers when a new ticket is created in the selected portal
Event created
Triggers when a new event is created in the selected portal
Contact updated
Triggers when the details of a contact is updated in the selected portal
Event updated
Triggers when the details of an event is updated
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Product created
Triggers when a new product is created
Call created
Triggers when a new call is created in the selected portal
Ticket updated
Triggers when the details of the selected ticket is updated
Ticket comment updated
Triggers when the selected ticket comment is updated
Article updated
Triggers when an existing article is updated
Time entry created
Triggers when a new time entry is created in the selected task
Contact created
Triggers when a new contact is created in the selected portal
Task created
Triggers when a new task is created in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Call updated
Triggers when the details of a call is updated in the selected portal
Ticket approval added
Triggers when a new ticket approval is added
Agent created
Triggers when a new agent is created in the selected portal
Time entry updated
Triggers when a time entry is updated in the selected task
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Account created
Triggers when a new account is created in the selected portal
Agent updated
Triggers when the details of an agent is updated in the selected portal
Contact created
Triggers when a contact is created
Business card transcribed
Triggers when a business card is transcribed
Contact updated
Triggers when a contact is updated
All Actions - Actions are the automated tasks
Create event
Creates a new event in the selected organization
Create custom module record
Creates a new custom module record
Create contact
Creates a new contact in the selected organization
Send email reply
Sends a reply for the specified ticket created in the email channel
Create product
Creates a new product in the selected organization
Remove tag
Removes a tag from the specified ticket
Create account
Creates a new account in the selected organization
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create topic
Creates a new topic
Create contact comment
Creates a comment in the selected contact
Add ticket time entry
Adds time entry for an existing ticket
Create ticket
Creates a new ticket in the selected organization
Create article
Creates a new article
Add task time entry
Adds time entry for an existing task
Create agent
Creates a new agent in the selected organization
Add user to group
Adds the specified users to an existing group
Create call
Creates a new call in the selected organization
Create task
Creates a new task in the selected department
Create task comment
Creates a new comment in the specified task
Create ticket comment
Creates a comment in the selected ticket
Create topic comment
Creates a comment for the specified topic
Add agent to team
Adds the specified agent to the selected team
Add tag
Adds a tag to the specified ticket
Create contract
Creates a new contract for the selected account
Update ticket
Updates the details of an existing ticket
Update ticket comment
Updates the comment for the specified ticket
Update agent
Updates the details of an existing agent
Invite contact to the help center
Invites the specified contacts to help center
Update article
Updates the details of an existing article
Edit ticket time entry
Edits the time entry of an existing ticket
Update contract
Updates the details of an existing contract
Update call
Updates the details of the specified call
Close ticket
Closes the specified tickets
Update account
Updates the selected account
Update ticket timer
Updates the timer of an existing ticket
Update contact comment
Updates the specified comment in the selected contact
Update contact
Updates the selected contact
Update custom module record
Updates the details of an existing custom module record
Update agent availability
Updates the availability status of an existing agent
Move ticket
Moves the specified ticket to the selected department
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Associate accounts to contact
Associates the specified account with the specified contact
Update KB user status
Updates the status of an existing KB user
Send custom channel reply
Sends reply for a ticket via the selected channel
Update product
Updates the details of the selected product
Update topic
Updates the details of an existing topic
Remove user from group
Removes the specified users from an existing group
Remove agent from team
Removes the specified agent from the selected team
Update task
Updates the details of an existing task
Update call timer
Updates the timer of an existing call
Update task timer
Updates the timer of an existing task
Fetch article
Fetches the details of an existing article
Fetch ticket
Fetches the details of an existing ticket
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch KB user
Fetches the details of an existing KB user
Fetch contract
Fetches the details of an existing contract
Fetch event
Fetches the details of an event based on the selected field
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch account
Fetches an existing account by name or ID
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch call
Fetches the details of a call based on the selected field
Fetch task
Fetches the details of an existing task by ID
Fetch custom module record
Fetches the details of an existing custom module record
Trash contact
Moves selected contact to the recycle bin
Trash ticket
Moves selected ticket to the recycle bin
Trash account
Moves selected account to the recycle bin
Tag contact
Tags the specified contact
Create tag
Creates a new tag
Create contact
Creates a new contact
Remove tag from contact
Removes tag from the contact specified
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
What is Contacts+?
Contacts+ is a contact management application that lets you sync data across accounts, detect duplicate contacts, scan and share business cards and more.
Similar apps
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
