Integrate Zoho Forms with Zoho CRM

Send information between Zoho Forms and Zoho CRM automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create leads in Zoho CRM and subscribers in MailChimp from Zoho Form responses.

Use this flow to find out if you're engaging well with your leads. Each time a new response is submitted in Zoho Forms, this flow creates a lead in Zoho CRM and adds them as a subscriber to MailChimp. After a specified period of time, the flow checks the status of the subscriber in MailChimp. If the status is still pending, Zoho Flow automatically fetches the corresponding lead and adds an alert note for their profile in Zoho CRM.


How it works
1. A new response is submitted in Zoho Forms.

2. Zoho Flow executes the following tasks automatically:

a. Creates a lead in Zoho CRM.

b. Adds a new subscriber to a specific list in MailChimp.

c. Waits for a period of 60 days.

d. Uses decision logic to check if:

(i) subscriber status is pending.

if (i) is true.

e. Fetches the lead from Zoho CRM.Adds a note for that specific lead in Zoho CRM.







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Create leads in Zoho CRM and subscribers in MailChimp from Zoho Form responses.

Zoho Forms + Zoho CRM + Mailchimp

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Create a contact in Zoho CRM each time a form is filled out on Zoho Forms

Ensures prompt capture and organisation of contact information, enhancing follow-up and customer relationship management. This flow will create a new contact in Zoho CRM from the responses collected via Zoho Forms.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Zoho Forms.
  2. Zoho Flow creates a new contact. Updates the contact details if the email already exists. in Zoho CRM.
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Create a contact in Zoho CRM each time a form is filled out on Zoho Forms

Zoho Forms + Zoho CRM

Build your own integrations between Zoho Forms and Zoho CRM

Connect Zoho Forms and Zoho CRM with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Forms and Zoho CRM using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Entry submitted - New version

Triggers when a new entry is submitted in the selected form

Entry submitted - Old version

Triggers when a new entry is submitted in the selected form

Entry created or updated

Triggers when a record entry is created or updated

User created or updated

Triggers when the details of an existing user are created or updated

New module entry

Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

New user

Triggers when a new user is created

New module

Triggers when a new module is created

New contact

Triggers when a new contact is created

New lead

Triggers when a new lead is created

Updated deal

Triggers when an existing deal is updated

New note

Triggers when a new note is added

Updated module entry

Triggers when an entry is updated in the selected module

All Actions - Actions are the automated tasks

Send email template

Sends an email to the specified users

Send mail merge

Sends a mail merge with details of the selected record

Update related module entry

Relates an entry in this module with an entry in another module

Create module entry

Creates a new module entry (eg., Leads, Deals, etc)

Draft email template

Drafts an email based on the selected template

Update module entry

Updates the specified module entry

Convert lead to contact

Converts a lead to a contact

Remove tags

Removes tags from the specified record

Raise signal

Raises a signal to Zoho CRM

Add user

Adds a new user

Create or update contact

Creates a new contact. Updates the contact details if the email already exists.

Add tags

Adds tags to the specified record

Create or update lead

Creates a new lead. Updates the lead details if the email already exists.

Add note

Adds a note to the selected module

Create or update module entry

Creates a new module entry. Updates the module entry if it already exists

Update user

Updates the details of an existing user based on user ID

Clone module entry

Clones an existing module entry

Fetch inventory template

Fetches an inventory template using ID

Fetch event

Fetches an event by its title or unique ID

Fetch user

Fetches the details of an existing user by name or email address

Fetch lead

Fetches a lead by email address or unique ID

Fetch email template

Fetches an email template by name

Fetch contact

Fetches a contact by email address, unique ID, or name

Fetch account

Fetches an account by its name or unique ID

Fetch deal

Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Cancel call

Cancels a event

Delete module entry

Deletes the specified entry

Fetch module entry

Fetches a module entry by the specified values

Fetch product

Fetches a product by its name or unique ID

What is Zoho Forms?

Zoho Forms is a form builder solution that helps you create, share, and collect data through forms for all your business needs. You can also create custom data reports, configure email notifications, assign tasks and approvals to your team mates, and personalize your customer follow-up process.

Forms Popular Zoho

What is Zoho CRM?

Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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