Integrate actiTIME with Groove
Send information between actiTIME and Groove automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate actiTIME and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task updated
Triggers when the details of an existing task is updated
Project created
Triggers when a new project is created
Customer created
Triggers when a new customer is created
Task created
Triggers when a new task is created
Customer updated
Triggers when the details of an existing customer is updated
Project updated
Triggers when the details of an existing project is updated
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create project
Creates a new project
Create task
Creates a new task
Update task
Updates the details of an existing task
Modify time-track
Modifies the existing value of time-track with the specified value
Update customer
Updates the details of an existing customer
Update project
Updates the details of an existing project
Fetch project using name
Fetches the details of an existing project using name
Fetch customer using ID
Fetches the details of an existing customer using customer ID
Fetch task using ID
Fetches the details of an existing task using task ID
Fetch task using name
Fetches the details of an existing task using name
Fetch customer using name
Fetch customer details using the name
Fetch project using ID
Fetches the details of an existing project using project ID
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
What is actiTIME?
actiTIME is a time tracking application that lets users enter worked hours, time off, and sick leaves in a single interface. It also provides analysis and reports for any management or accounting needs.
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What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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