

Integrate Basin with Helpshift
Send information between Basin and Helpshift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a new ticket in Helpshift following a form submission in Basin
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Helpshift each time a form is submitted in Basin.
How it works
- The flow triggers when a new submission is added in Basin.
- Zoho Flow creates a new issue in Helpshift.


Create a new ticket in Helpshift following a form submission in Basin
Basin + Helpshift

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Supported triggers and actions
Integrate Basin and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Submission added
Triggers when a new submission is added

Issue updated
Triggers when the details of an existing issue are updated

Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks

Fetch submission
Fetches a submission based on the search query provided

Add message
Adds a message to an existing issue

Create FAQ
Creates a new FAQ

Add note
Adds a private note to an existing issue

Create issue
Creates a new issue

Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID

Fetch user
Fetches the details of an existing user by email address
What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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