Integrate BigCommerce with CloudTalk
Send information between BigCommerce and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce
Send instant confirmation and reassurance with an order confirmation SMS. This flow will send a SMS notification using CloudTalk for new orders created in BigCommerce.
How it works
- The flow triggers when a new order is created in BigCommerce.
- Zoho Flow sends an SMS message in CloudTalk.
Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce
BigCommerce + CloudTalk
Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce
Encourage your customers to reconnect with their favourite products through personalized SMS alerts. This flow will automatically send an SMS via CloudTalk when a shopping cart is abandoned in BigCommerce.
How it works
- The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
- Zoho Flow sends an SMS message in CloudTalk.
Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce
BigCommerce + CloudTalk
Build your own integrations between BigCommerce and CloudTalk
Connect BigCommerce and CloudTalk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate BigCommerce and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
Coupon created
Triggers when a new coupon is created
Cart converted
Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Updated subscriber
Triggers when any detail of an existing subscriber is updated
Product created
Triggers when a new product is created
Updated product
Triggers when any detail of an existing product is updated
Customer created
Triggers when a new customer is added
Subscriber created
Triggers when a new subscriber is created
Updated order status
Triggers when the status of an existing order is updated
Cart created
Triggers when a new cart is created
Shipment created
Triggers when a new shipment is created
Call created
Triggers when a new call of the selected type is created
Agent created
Triggers when a new agent is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create customer address
Adds address details for an existing customer
Create subscriber
Creates a new subscriber
Create order
Creates a new order
Create customer
Creates a new customer
Create coupon
Creates a new coupon
Create product
Creates a new product
Update subscriber
Updates the details of an existing subscriber
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order
Fetch customer
Fetches the details of an existing customer based on ID
Fetch order
Fetches the details of an existing order by ID
Fetch Product
Fetches the details of an existing product by ID
Create contact
Creates a new contact
Create agent
Creates a new agent
Send SMS
Sends an SMS message
Add note
Adds a note to an existing contact
Add activity
Adds an activity to an existing contact
Update agent
Updates the details of an existing agent
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID or keyword
What is BigCommerce?
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
