Integrate Capsule CRM with MSG91

Send information between Capsule CRM and MSG91 automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a welcome email in MSG91 for a recently created contact in Capsule CRM

Nurture new CRM contacts with automated welcome emails. This flow will send a welcome email from MSG91 each time a new contact is created in Capsule CRM.

How it works
  1. The flow triggers when a new person is created on Capsule CRM in Capsule CRM.
  2. Zoho Flow sends a text message to the specified phone numbers in MSG91.
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Send a welcome email in MSG91 for a recently created contact in Capsule CRM

Capsule CRM + MSG91

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Add a new contact in MSG91 when a new contact is added in Capsule CRM

Achieve flawless duplication of contact information by avoiding human errors. This flow will create a contact in MSG91 every time a contact is created in Capsule CRM.

How it works
  1. The flow triggers when a new person is created on Capsule CRM in Capsule CRM.
  2. Zoho Flow creates a new contact or updates the details of an existing contact in MSG91.
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Add a new contact in MSG91 when a new contact is added in Capsule CRM

Capsule CRM + MSG91

Build your own integrations between Capsule CRM and MSG91

Connect Capsule CRM and MSG91 with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Capsule CRM and MSG91 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Task

Triggers when a new open task is created

New Person

Triggers when a new person is created on Capsule CRM

New Case

Triggers when a new case is created

New User

Triggers when a new user is added

New Organization

Triggers when a new organization is created

New Opportunity

Triggers when a new opportunity is created

All Actions - Actions are the automated tasks

Create Case

Creates a new case

Create Person

Creates a new person on Capsule CRM

Create Opportunity

Creates a new opportunity

Create Task

Creates a new task

Find person

Finds the details of the specified person by ID

Send email

Sends an email to the specified recipients

Resend OTP

Resends an OTP to the selected phone number

Create or update contact

Creates a new contact or updates the details of an existing contact

Send WhatsApp template message

Sends a WhatsApp template message to the specified phone numbers

Send OTP

Sends an OTP to the selected phone number

Send SMS

Sends a text message to the specified phone numbers

What is Capsule CRM?

Capsule CRM is customer relationship management software that lets you manage all your contacts and documents, as well as your sales pipeline. You can attach notes, tasks, and emails and customize fields according to your needs.

CRM Premium

What is MSG91?

MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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