Integrate Chaport with WATI
Send information between Chaport and WATI automatically, without writing any code, using Zoho Flow.
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Create a contact in WATI when a new live chat session starts in Chaport
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in WATI for every new live chat session in Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Create a contact in WATI when a new live chat session starts in Chaport
Chaport + WATI
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Supported triggers and actions
Integrate Chaport and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat finished
Triggers when a chat is finished
Chat started
Triggers when a new chat is started
Operator added
Triggers when a new operator is added
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
New message received from contact
Triggers when a new message is received from the specified contacts
Session message sent
Triggers when a new session message is sent
Message received
Triggers when a new message is received
Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Send session message
Sends a WhatsApp message to an open session
Send template message
Sends an approved template WhatsApp message
Add or update contact
Adds a new contact or updates the details of an existing contact
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
Similar apps
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
Similar apps
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
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Head of Operations, AAA Band Rentals
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
