Integrate CloudTalk with MSG91
Send information between CloudTalk and MSG91 automatically, without writing any code, using Zoho Flow.
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Add a new contact in MSG91 whenever a new contact is added in CloudTalk
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will log a new contact in MSG91 whenever a new contact is created in CloudTalk.
How it works
- The flow triggers when a new contact is created in CloudTalk.
- Zoho Flow creates a new contact or updates the details of an existing contact in MSG91.
Add a new contact in MSG91 whenever a new contact is added in CloudTalk
CloudTalk + MSG91
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Supported triggers and actions
Integrate CloudTalk and MSG91 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Call created
Triggers when a new call of the selected type is created
Agent created
Triggers when a new agent is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create agent
Creates a new agent
Send SMS
Sends an SMS message
Add note
Adds a note to an existing contact
Add activity
Adds an activity to an existing contact
Update agent
Updates the details of an existing agent
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID or keyword
Send email
Sends an email to the specified recipients
Resend OTP
Resends an OTP to the selected phone number
Create or update contact
Creates a new contact or updates the details of an existing contact
Send WhatsApp template message
Sends a WhatsApp template message to the specified phone numbers
Send OTP
Sends an OTP to the selected phone number
Send SMS
Sends a text message to the specified phone numbers
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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What is MSG91?
MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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