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Integrate Deskpro with Apptio Targetprocess
Send information between Deskpro and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Generate a task within your Apptio Targetprocess for fresh tickets initiated in Deskpro
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Apptio Targetprocess for new tickets generated in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Apptio Targetprocess.
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Generate a task within your Apptio Targetprocess for fresh tickets initiated in Deskpro
Deskpro + Apptio Targetprocess
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Build your own integrations between Deskpro and Apptio Targetprocess
Connect Deskpro and Apptio Targetprocess with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Deskpro and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket response received
Triggers when a new response is received for a ticket
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Ticket created
Triggers when a new ticket is created
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Organization created
Triggers when a new organization is created
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Person added
Triggers when a new person is added
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Ticket updated
Triggers when any detail of a ticket is updated
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New request
Triggers when a new request is created
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New time record
Triggers when a new time record is created
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New team iteration
Triggers when a new team iteration is added
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New iteration
Triggers when a new iteration is added
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New task
Triggers when a new task is created
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New project
Triggers when a new project is created
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New release
Triggers when a new release is created
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New comment
Triggers when a new comment is added
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New build
Triggers when a new build is created
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New feature
Triggers when new feature is created
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New user story
Triggers when a new user story is created
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New bug
Triggers when a new bug is created
All Actions - Actions are the automated tasks
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Add note to ticket
Adds a note or message to the selected ticket
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Create organization
Creates a new organization
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Add person
Adds a new person
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Create ticket
Creates a new ticket
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Update ticket
Updates the details of an existing ticket
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Fetch organization
Fetches the details of an existing organization
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Fetch person or agent
Fetches the details of a person or agent by their email address or ID
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Fetch ticket
Fetches the details of an existing ticket by its ID
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Create user story
Creates a new user story
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Create request
Creates a new request
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Create task
Creates a new task
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Create feature
Creates a new feature
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Create time record
Creates a new time record
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Create bug
Creates a new bug
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Add requester to request
Creates a new requester and adds them to an existing request
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Add comment
Adds a new comment to an existing entity
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Create build
Creates a new build
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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