Integrate Deskpro with Asana
Send information between Deskpro and Asana automatically, without writing any code, using Zoho Flow.
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Create action items in your Asana for newly generated tickets in Deskpro
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Asana for newly generated tickets in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in the selected project in Asana.
Create action items in your Asana for newly generated tickets in Deskpro
Deskpro + Asana
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Supported triggers and actions
Integrate Deskpro and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Subtask created
Triggers when a new subtask is created
User added
Triggers when a new user is added in the selected workspace
Task or subtask created
Triggers when a new task or subtask is created
Task completed
Triggers when an existing task is completed
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task tagged
Triggers when a task is tagged in the selected project
Team created
Triggers when a team is created in the selected organization
Tag added
Triggers when a new tag is added in the selected workspace
Task section changed
Triggers when a change is made to a task section
Project updated
Triggers when the details of an existing project are updated
Task created
Triggers when a new task is created
Project created
Triggers when a new project is created
Workspace or organization created
Triggers when a new workspace or organization is created
All Actions - Actions are the automated tasks
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Add person
Adds a new person
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
Create subtask
Creates a new subtask under the specified task
Create project in workspace
Creates a new project in the selected workspace
Add task to section
Adds a new task to the specified section
Create task
Creates a new task in the selected project
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create story
Creates a new story for the specified task
Create project from template
Creates a new project from the selected template
Create task in project
Creates a new task with custom fields in the selected project
Create project in team
Creates a new project in the selected team
Update project
Updates the details of an existing project
Update task in project
Updates the details (include custom fields) of an existing task
Update task
Updates the details of an existing task
Fetch task
Fetches a task by its GID
Fetch user
Fetches the details of an existing user by email
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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