Integrate Deskpro with Producteev
Send information between Deskpro and Producteev automatically, without writing any code, using Zoho Flow.
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Create a task in Producteev for new tickets created in Deskpro
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Producteev for new tickets generated in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Producteev.
Create a task in Producteev for new tickets created in Deskpro
Deskpro + Producteev
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Supported triggers and actions
Integrate Deskpro and Producteev using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
New Task
Triggers when a new task is created
New Network
Triggers when a new network is created
New Project
Triggers when a new project is created
All Actions - Actions are the automated tasks
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Add person
Adds a new person
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
Create Task
Creates a new task
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Producteev?
Producteev is task management software that lets you track everything that happens in a project in the activity feed. You can add tasks, reminders, and deadlines to collaborate with your team, wherever they are.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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CEO, Lakeside CNC Group
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