Integrate Deskpro with Sprintly
Send information between Deskpro and Sprintly automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Sprintly for newly generated tickets in Deskpro
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Sprintly for fresh tickets initiated in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Sprintly.
Create action items in your Sprintly for newly generated tickets in Deskpro
Deskpro + Sprintly
Build your own integrations between Deskpro and Sprintly
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Supported triggers and actions
Integrate Deskpro and Sprintly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Item added
Triggers when a new item is added
Product added
Triggers when a new product is added
All Actions - Actions are the automated tasks
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Add person
Adds a new person
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
Create story
Creates a new story
Create test
Creates a new test
Create defect
Creates a new defect
Create person
Creates a new person
Create task
Creates a new task
Create product
Creates a new product
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
What is Sprintly?
Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
