Integrate Deskpro with Zendesk
Send information between Deskpro and Zendesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Deskpro and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Add person
Adds a new person
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch ticket
Fetches the details of an existing ticket by its ID
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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