Integrate Device Magic with Teamwork Desk
Send information between Device Magic and Teamwork Desk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Teamwork Desk whenever a new submission is made in Device Magic
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Teamwork Desk each time a form is submitted in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new ticket in Teamwork Desk.
Create a ticket in Teamwork Desk whenever a new submission is made in Device Magic
Device Magic + Teamwork Desk
Build your own integrations between Device Magic and Teamwork Desk
Connect Device Magic and Teamwork Desk with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Device Magic and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission received
Triggers when a new submission is received in the selected form
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New ticket
Triggers when a new ticket is created
Thread edited
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
All Actions - Actions are the automated tasks
Dispatch form
Dispatches a form to a target device
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Assign ticket
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Update customer
Updates the details of an existing customer
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Update ticket
Updates an existing ticket
Fetch customer
Fetches an existing customer by name or email address. Optionally, creates one if none are found
Fetch ticket
Fetches a ticket by ticket ID or keyword
What is Device Magic?
Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.
Similar apps
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
