Integrate Device Magic with Trengo

Send information between Device Magic and Trengo automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a ticket in Trengo whenever a new submission is made in Device Magic

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Trengo in response to each new form submission in Device Magic.

How it works
  1. The flow triggers when a new submission is received in the selected form in Device Magic.
  2. Zoho Flow creates a new ticket in Trengo.
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Create a ticket in Trengo whenever a new submission is made in Device Magic

Device Magic + Trengo

Build your own integrations between Device Magic and Trengo

Connect Device Magic and Trengo with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Device Magic and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission received

Triggers when a new submission is received in the selected form

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket reopened

Triggers when an existing ticket is reopened

All Actions - Actions are the automated tasks

Dispatch form

Dispatches a form to a target device

Send email

Sends an email to the specified email address

Send ticket message

Sends a ticket message

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update contact custom field

Updates the details of an existing contact custom field

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch ticket

Fetches the details of an existing ticket by ID

What is Device Magic?

Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.

Forms

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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