Integrate Easy Digital Downloads with ServiceNow
Send information between Easy Digital Downloads and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Easy Digital Downloads and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Download purchased
Triggers when a download is purchased
Order created
Triggers when an order is created
Order status changed
Triggers when the status of an order is changed
Refund created
Triggers when a refund is initiated
Customer created or updated
Triggers when a new customer is created or when the details of an existing customer is updated
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Add customer note
Creates a new customer note
Add order note
Creates a new order note
Send order receipt
Sends an order receipt to a customer
Fetch order
Fetches the details of an existing order
Fetch customer
Fetches the details of an existing customer
Fetch download
Fetches the details of an existing download
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch incident
Fetches the details of an existing incident record by ID
What is Easy Digital Downloads?
Easy Digital Downloads is an e-commerce WordPress plugin that allows businesses to build and manage an online store on your WordPress site.
Similar apps
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
