Integrate Ecwid with LiveAgent
Send information between Ecwid and LiveAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in LiveAgent whenever a purchase is completed in Ecwid
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in LiveAgent for each purchase occurring in Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow creates a new contact in LiveAgent.
Create a new contact in LiveAgent whenever a purchase is completed in Ecwid
Ecwid + LiveAgent
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Supported triggers and actions
Integrate Ecwid and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer created
Triggers when a new customer is created
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
Order status updated
Triggers when an order's status is updated
Paid order created
Triggered when a new paid order is created
Product created
Triggers when a new product is created
Order created
Triggers when a new order is created
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create order
Creates a new order
Create product
Creates a new product
Create discount coupon
Creates a new discount coupon
Fetch customer
Fetches the details of an existing customer by email address
Fetch order
Fetches an order by order number
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create company
Creates a new company
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch company
Fetches the details of an existing company by ID, name, or email address
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
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What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Custom functions
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
