Integrate Ecwid with Trengo
Send information between Ecwid and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in Trengo whenever a purchase is completed in Ecwid
Streamline customer support by instantly creating contacts in your inbox application for seamless post-purchase service. This flow will generate a new contact in Trengo in response to new purchases from Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow creates a new contact in Trengo.
Create a new contact in Trengo whenever a purchase is completed in Ecwid
Ecwid + Trengo
Build your own integrations between Ecwid and Trengo
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Supported triggers and actions
Integrate Ecwid and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
Customer created
Triggers when a new customer is created
Product created
Triggers when a new product is created
Order created
Triggers when a new order is created
Order status updated
Triggers when an order's status is updated
Paid order created
Triggered when a new paid order is created
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket reopened
Triggers when an existing ticket is reopened
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create discount coupon
Creates a new discount coupon
Create customer
Creates a new customer
Create order
Creates a new order
Fetch customer
Fetches the details of an existing customer by email address
Fetch order
Fetches an order by order number
Send email
Sends an email to the specified email address
Send ticket message
Sends a ticket message
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch ticket
Fetches the details of an existing ticket by ID
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
