Integrate Ecwid with WATI
Send information between Ecwid and WATI automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in WATI following a purchase in Ecwid
Bridge the gap between purchase and support by instantly creating contacts in your Whatsapp engagement tool for immediate assistance. This flow will generate a new contact in WATI in response to new purchases from Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Set up a contact in WATI following a purchase in Ecwid
Ecwid + WATI
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Supported triggers and actions
Integrate Ecwid and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
Customer created
Triggers when a new customer is created
Product created
Triggers when a new product is created
Order created
Triggers when a new order is created
Order status updated
Triggers when an order's status is updated
Paid order created
Triggered when a new paid order is created
New message received from contact
Triggers when a new message is received from the specified contacts
Session message sent
Triggers when a new session message is sent
Message received
Triggers when a new message is received
Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create discount coupon
Creates a new discount coupon
Create customer
Creates a new customer
Create order
Creates a new order
Fetch customer
Fetches the details of an existing customer by email address
Fetch order
Fetches an order by order number
Send session message
Sends a WhatsApp message to an open session
Send template message
Sends an approved template WhatsApp message
Add or update contact
Adds a new contact or updates the details of an existing contact
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
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