Integrate Ecwid with WATI

Send information between Ecwid and WATI automatically, without writing any code, using Zoho Flow.

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Set up a contact in WATI following a purchase in Ecwid

Bridge the gap between purchase and support by instantly creating contacts in your Whatsapp engagement tool for immediate assistance. This flow will generate a new contact in WATI in response to new purchases from Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Set up a contact in WATI following a purchase in Ecwid

Ecwid + WATI

Build your own integrations between Ecwid and WATI

Connect Ecwid and WATI with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Ecwid and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Cart abandoned

Triggers when a customer leaves the online store without making a purchase

Customer created

Triggers when a new customer is created

Product created

Triggers when a new product is created

Order created

Triggers when a new order is created

Order status updated

Triggers when an order's status is updated

Paid order created

Triggered when a new paid order is created

New message received from contact

Triggers when a new message is received from the specified contacts

Session message sent

Triggers when a new session message is sent

Message received

Triggers when a new message is received

Template message sent

Triggers when a new template message is sent

All Actions - Actions are the automated tasks

Create product

Creates a new product

Create discount coupon

Creates a new discount coupon

Create customer

Creates a new customer

Create order

Creates a new order

Fetch customer

Fetches the details of an existing customer by email address

Fetch order

Fetches an order by order number

Send session message

Sends a WhatsApp message to an open session

Send template message

Sends an approved template WhatsApp message

Add or update contact

Adds a new contact or updates the details of an existing contact

What is Ecwid?

Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.

E Commerce

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

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Technical Engineer, Master Liveaboards

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