Integrate Egnyte with ServiceDesk Plus On-Premises
Send information between Egnyte and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between Egnyte and ServiceDesk Plus On-Premises
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Supported triggers and actions
Integrate Egnyte and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New user
Triggers when a new user is added
New file in folder
Triggers when a new file is created in the selected folder path
New folder in folder
Triggers when a new folder is created in the selected folder path
New group
Triggers when a new group is created
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Create folder
Creates a new folder
Add user
Adds a new user
Create group
Creates a new group
Fetch group
Fetches a group by ID
Fetch user
Fetches a user by email
Fetch file
Fetches a file by name
Create request
Creates a new request
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create change
Creates a new change
Create problem
Creates a new problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update problem
Updates the details of an existing problem
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch request - By ID
Fetches the details of an existing request by ID
What is Egnyte?
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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