Integrate FastField with Teamwork Desk
Send information between FastField and Teamwork Desk automatically, without writing any code, using Zoho Flow.
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Create a ticket in Teamwork Desk whenever a new submission is made in FastField
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Teamwork Desk for new form submission in FastField.
How it works
- The flow triggers when a new submission is created in FastField.
- Zoho Flow creates a new ticket in Teamwork Desk.
Create a ticket in Teamwork Desk whenever a new submission is made in FastField
FastField + Teamwork Desk
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Supported triggers and actions
Integrate FastField and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission created
Triggers when a new submission is created
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New ticket
Triggers when a new ticket is created
Thread edited
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Assign ticket
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Update customer
Updates the details of an existing customer
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Update ticket
Updates an existing ticket
Fetch customer
Fetches an existing customer by name or email address. Optionally, creates one if none are found
Fetch ticket
Fetches a ticket by ticket ID or keyword
What is FastField?
Similar apps
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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Logic
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Custom functions
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Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
