Integrate Fibery with Deskpro
Send information between Fibery and Deskpro automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Fibery and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Entity created
Triggers when a new entity (task, document, etc.) is created
Entity updated
Triggers when the details of an existing entity (task, document, etc.) are updated
Type created
Triggers when a new type is created
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
All Actions - Actions are the automated tasks
Create entity
Creates a new entity (task, document, etc.)
Update entity
Updates the details of an existing entity (task, document, etc.)
Update rich text field
Updates the specified rich text field
Fetch entity
Fetches the details of an existing entity
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
What is Fibery?
Fibery is a work management platform that lets you build your company workspace with no code. You can use its connected databases to build apps for your processes in minutes.
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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