Integrate Formsite with Zendesk
Send information between Formsite and Zendesk automatically, without writing any code, using Zoho Flow.
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Create a ticket in Zendesk whenever a new submission is made in Formsite
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Zendesk for new form submission in Formsite.
How it works
- The flow triggers when a result is submitted through the selected form in Formsite.
- Zoho Flow creates a new ticket in Zendesk.
Create a ticket in Zendesk whenever a new submission is made in Formsite
Formsite + Zendesk
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Supported triggers and actions
Integrate Formsite and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Result submitted through forms
Triggers when a result is submitted through the selected form
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is Formsite?
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
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Head of Operations, AAA Band Rentals
