Integrate Freshchat with 850+ apps
Create business workflows for Freshchat without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Build your own Freshchat integrations
Connect Freshchat with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported actions
Build your Freshchat workflows using the below actions
All Triggers - A trigger kickstarts the flow
All Actions - Actions are the automated tasks
Create conversation
Creates a new conversation
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Fetch agent
Fetches the details of an existing agent by ID
What is Freshchat?
Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
