

Integrate Freshdesk with CallHub
Send information between Freshdesk and CallHub automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a new contact in CallHub whenever a new contact is created in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will log a new contact in CallHub whenever a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in CallHub.


Create a new contact in CallHub whenever a new contact is created in Freshdesk
Freshdesk + CallHub

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Supported triggers and actions
Integrate Freshdesk and CallHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket updated
Triggers when the details of an existing ticket are updated

Contact created
Triggers when a new contact is created

Ticket created
Triggers when a new ticket is created

Ticket note added
Triggers when a note is added to the selected ticket

Contact updated
Triggers when the details of an existing contact are updated

Agent activated
Triggers when an agent activates their account in your account to make calls

Transfer digit pressed
Triggers when the transfer digit is pressed for any voice broadcast campaign

Note added
Triggers when a new note is added

Text message received
Triggers when a new text message is received for an SMS campaign
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create forum category
Creates a new forum category

Add notes to ticket
Adds private or public notes to the selected ticket

Create forum
Creates a new forum in the selected category

Create ticket
Creates a new ticket

Create company
Creates a new company

Create group
Creates a new group

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company
Fetches the details of an existing company by domain

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch company by ID
Fetches the details of an existing company by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Create agent
Creates a new agent

Create contact
Creates a new contact
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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