Integrate Freshdesk with ClickUp
Send information between Freshdesk and ClickUp automatically, without writing any code, using Zoho Flow.
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Create action items in your ClickUp for newly generated tickets in Freshdesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in ClickUp for new tickets created in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task under the selected list in ClickUp.
Create action items in your ClickUp for newly generated tickets in Freshdesk
Freshdesk + ClickUp
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Supported triggers and actions
Integrate Freshdesk and ClickUp using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Time entry created
Triggers when a new time entry is created
List created
Triggers when a new list is created
Task status updated
Triggers when the status of a task in the selected space is updated
Folder updated
Triggers when any detail of an existing folder is updated
List updated
Triggers when any detail of an existing list is updated
Task created
Triggers when a new task is created
Task updated
Triggers when any detail of a task in the selected space is updated
Folder created
Triggers when a new folder is created
Task moved
Triggers when a task is moved in the selected space
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create company
Creates a new company
Create group
Creates a new group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Create task using template
Creates a new task using an existing template
Add comment
Adds a comment to the specified task
Create folder
Creates a new folder
Create task
Creates a new task under the selected list
Create subtask
Creates a new subtask under the specified task
Create checklist
Creates a checklist for the specified task
Create list
Creates a new list
Update task custom field
Updates the details of an existing task custom field
Update task
Updates the details of the specified task
Update list
Updates the details of the specified list
Fetch task
Fetches the details of an existing task by ID and custom fields
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is ClickUp?
ClickUp is project management software with natural language processing. You can set recurring tasks, manage comments, and stay updated with the activity stream.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
