Integrate Freshdesk with ConvergeHub

Send information between Freshdesk and ConvergeHub automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Generate a new contact in ConvergeHub each time a new contact is created in Freshdesk

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in ConvergeHub each time a new contact is created in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new contact in ConvergeHub.
+

Generate a new contact in ConvergeHub each time a new contact is created in Freshdesk

Freshdesk + ConvergeHub

Build your own integrations between Freshdesk and ConvergeHub

Connect Freshdesk and ConvergeHub with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and ConvergeHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

New target

Triggers when a new target is created

New event

Triggers when a new event is created

New account

Triggers when a new account is created

New lead

Triggers when a new lead is created

New contact

Triggers when new contact is created

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create ticket

Creates a new ticket

Create company

Creates a new company

Create group

Creates a new group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Create target

Creates a new target

Create account

Creates a new account

Create event

Creates a new event

Create contact

Creates a new contact

Create lead

Creates a new lead

Update lead

Updates the details of an existing lead

Fetch account

Fetches an existing account by ID

Fetch event

Fetches an existing event by ID

Fetch contact

Fetches an existing contact by ID

Fetch lead

Fetches an existing lead by ID

Fetch target

Fetches an existing target by ID

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is ConvergeHub?

ConvergeHub is CRM software that lets you send customized campaigns, track payments, and collaborate with employees, partners and customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY