Integrate Freshdesk with JobNimbus

Send information between Freshdesk and JobNimbus automatically, without writing any code, using Zoho Flow.

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Create a task in JobNimbus for new tickets created in Freshdesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in JobNimbus for new tickets created in Freshdesk.

How it works
  1. The flow triggers when a new ticket is created in Freshdesk.
  2. Zoho Flow creates a new task in JobNimbus.
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Create a task in JobNimbus for new tickets created in Freshdesk

Freshdesk + JobNimbus

Build your own integrations between Freshdesk and JobNimbus

Connect Freshdesk and JobNimbus with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and JobNimbus using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Contact created

Triggers when a new contact is created

Contact updated

Triggers when the details of an existing contact are updated

Contact created or updated

Triggers when a contact is created or updated

Job updated

Triggers when the details of an existing job are updated

Task created or updated

Triggers when a task is created or updated

Activity created

Triggers when a new activity is created

Job created

Triggers when a new job is created

Job created or updated

Triggers when a job is created or updated

Contact created

Triggers when a new contact is created

Activity created or updated

Triggers when an activity is created or updated

Activity updated

Triggers when the details of an existing activity are updated

Task created

Triggers when a new task is created

Task updated

Triggers when the details of an existing task are updated

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create contact

Creates a new contact

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Create group

Creates a new group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch group by ID

Fetches the details of an existing group by ID

Fetch company

Fetches the details of an existing company by domain

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Create task

Creates a new task

Create activity

Creates a new activity

Create contact

Creates a new contact

Create job

Creates a new job

Update task

Updates the details of an existing task

Update contact

Updates the details of an existing contact

Update activity

Updates the details of an existing activity

Update job

Updates the details of an existing job

Fetch task

Fetches the details of an existing task using ID

Fetch job

Fetches the details of an existing job using ID

Fetch activity

Fetches the details of an existing activity using ID

Fetch contact

Fetches the details of an existing contact using ID

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is JobNimbus?

JobNimbus is CRM and project management software that helps contractors streamline their communication and manage their teams better.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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