Integrate Freshdesk with Ronin

Send information between Freshdesk and Ronin automatically, without writing any code, using Zoho Flow.

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Add a new contact in Ronin whenever a new contact is added in Freshdesk

Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Ronin whenever a new contact is added in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new contact in Ronin.
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Add a new contact in Ronin whenever a new contact is added in Freshdesk

Freshdesk + Ronin

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Supported triggers and actions

Integrate Freshdesk and Ronin using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Expense created

Triggers when a new expense is created

Task added

Triggers when a new task is added

Contact created

Triggers when a new contact is created

Estimate created

Triggers when a new estimate is created

Client created

Triggers when a new client is created

Invoice created

Triggers when a new invoice is created

Project created

Triggers when a new project is created

Payment created

Triggers when a new payment is added

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create ticket

Creates a new ticket

Create company

Creates a new company

Create group

Creates a new group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Create expense

Creates a new expense

Create contact

Creates a new contact

Create client

Creates a new client

Create invoice

Creates a new invoice

Create estimate

Creates a new estimate

Create task

Creates a new task

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Ronin?

Ronin is an online invoicing and time tracking web application that lets you track payments, send estimates, manage clients, and more.

Proposals & Invoices

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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