![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/twilio.png)
Integrate Freshsales with Twilio
Send information between Freshsales and Twilio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/twilio.png)
Send a welcome email in Twilio when a new contact is created in Freshsales
Instantly engage new CRM contacts with an automated welcome email. This flow will send a welcome email in Twilio when a new contact is created in Freshsales.
How it works
- The flow triggers when a new contact is created in the selected view in Freshsales.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/twilio.png)
Send a welcome email in Twilio when a new contact is created in Freshsales
Freshsales + Twilio
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Freshsales and Twilio
Connect Freshsales and Twilio with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshsales and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
New account
Triggers when a new account is created in the selected view
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
New contact
Triggers when a new contact is created in the selected view
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
New deal
Triggers when a new deal is created in the selected view
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
New lead
Triggers when a new lead is created in the selected view
![](https://flow-in-public.nimbuspop.com/flow-apps/twilio.png)
SMS message sent or received
Triggers when a new SMS is sent or received
![](https://flow-in-public.nimbuspop.com/flow-apps/twilio.png)
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
![](https://flow-in-public.nimbuspop.com/flow-apps/twilio.png)
SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Create lead
Creates a new lead
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Create deal
Creates a new deal
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Add note to contact
Adds a note to the selected contact
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Add note to lead
Adds a note to the selected lead
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Convert lead
Converts a lead to contact
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Update lead
Updates the details of an existing lead
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch lead by ID
Fetches a lead by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch contact by email address
Fetches a contact by email
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch contact by ID
Fetches a contact by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch lead by email address
Fetches a lead by email
![](https://flow-in-public.nimbuspop.com/flow-apps/twilio.png)
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
What is Freshsales?
Freshsales is CRM with built-in phone and email. You can manage leads and deals, track customer activities on website, and customize reports for better insights.
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What is Twilio?
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