

Integrate Freshsales with Twilio
Send information between Freshsales and Twilio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Send a welcome email in Twilio when a new contact is created in Freshsales
Instantly engage new CRM contacts with an automated welcome email. This flow will send a welcome email in Twilio when a new contact is created in Freshsales.
How it works
- The flow triggers when a new contact is created in the selected view in Freshsales.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.


Send a welcome email in Twilio when a new contact is created in Freshsales
Freshsales + Twilio

Build your own integrations between Freshsales and Twilio
Connect Freshsales and Twilio with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshsales and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New deal
Triggers when a new deal is created in the selected view

New account
Triggers when a new account is created in the selected view

New contact
Triggers when a new contact is created in the selected view

New lead
Triggers when a new lead is created in the selected view

WhatsApp message received
Triggers when a new WhatsApp message from a customer is received

SMS message received
Triggers when a new SMS message is received

SMS message sent or received
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create lead
Creates a new lead

Create deal
Creates a new deal

Add note to lead
Adds a note to the selected lead

Add note to contact
Adds a note to the selected contact

Convert lead
Converts a lead to contact

Update contact
Updates the details of an existing contact

Update lead
Updates the details of an existing lead

Fetch contact by email address
Fetches the details of a existing contact by email

Fetch lead by ID
Fetches the details of an existing lead by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch lead by email address
Fetches the details of an existing lead by email

Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers

Fetch message
Fetches the details of a message by its ID
What is Freshsales?
Freshsales is CRM with built-in phone and email. You can manage leads and deals, track customer activities on website, and customize reports for better insights.
Similar apps
What is Twilio?
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >