Integrate Freshservice with SimplyBook
Send information between Freshservice and SimplyBook automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and SimplyBook using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Release created
Triggers when a new release is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Updated ticket
Triggers when any detail of a ticket is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated release
Triggers when any detail of a release is updated
Problem created
Triggers when a new problem is created
Booking created
Triggers when a new booking is created
Booking event occurred
Triggers when a booking event, such as booking creation, booking cancellation, or booking modification, occurs in Simplybook
Booking updated
Triggers when the details of an existing booking are updated
Booking canceled
Triggers when a booking is canceled
Client created
Triggers when a new client is created
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create release
Creates a new release
Create contract
Creates a new contract
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Create change
Creates a new change
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Create note
Creates a new note
Create booking
Creates a new booking
Create client
Creates a new client
Update booking
Updates the details of an existing booking
Update client
Updates the details of an existing client
Update note
Updates the details of an existing note
Fetch ticket by code
Fetches the details of an existing ticket using ticket code
Get first available slots
Returns the first available slots for the selected service, provider, and date.
Fetch product
Fetches the details of an existing product using ID
Fetch client
Fetches the details of an existing client using ID
Fetch note
Fetches the details of an existing note using ID
Fetch service
Fetches the details of an existing service using ID
Fetch booking
Fetches the details of an existing booking using ID
Fetch provider
Fetches the details of an existing provider using ID
Search service
Searches the details of an existing service using service name
Search provider
Searches the details of an existing provider using provider name
Search product
Searches the details of an existing product using product name
Search client
Searches the details of an existing client using client name and email address
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is SimplyBook?
SimplyBook is appointment and scheduling software that allows your clients to book your services online at any place, any time (24/7), and on any device while offering a variety of flexible features.
Similar apps
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Logic
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Custom functions
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