

Integrate Freshservice with Trello
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Create Trello cards for new tickets in Freshservice
How it works


Create Trello cards for new tickets in Freshservice
Freshservice + Trello

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Supported triggers and actions
Integrate Freshservice and Trello using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Updated problem
Triggers when any detail of a problem is updated

Asset created
Triggers when a new asset is created

Change updated
Triggers when any detail of a change is updated

Problem created
Triggers when a new problem is created

Asset updated
Triggers when the details of an asset is updated

Release created
Triggers when a new release is created

Updated release
Triggers when any detail of a release is updated

Change created
Triggers when a new change is created

Ticket created
Triggers when a new ticket is created

Updated ticket
Triggers when any detail of a ticket is updated

Board created
Triggers when a new board is created

Card moved to list
Triggers when a card is moved to a list

Card archived
Triggers when a card is archived

Activity created
Triggers when a new activity is created in Trello

Comment added
Triggers when a comment is added to a card in Trello

Member added
Triggers when a new member is added to the selected board

Card created
Triggers when a new card is created

Board created in team
Triggers when a new board is created in team

Comment added to a card in list
Triggers when a comment is added to any card in the selected list

Label created
Triggers when a new label is created

List created
Triggers when a new list is created

Comment added to a card in board
Triggers when a new comment is added to any card in the selected board

Notification received
Triggers when a new notification is received in Trello
All Actions - Actions are the automated tasks

Create reply conversation
Creates a new reply conversation for the ticket

Create ticket note
Creates a new ticket note

Create department
Creates a new department

Create change
Creates a new change

Create asset
Creates a new asset

Create ticket
Creates a new ticket

Create problem
Creates a new problem

Add device to software
Adds a new device to the specified software

Create contract
Creates a new contract

Create release
Creates a new release

Create requester
Creates a new requester

Update problem
Updates the details of an existing problem

Update asset
Updates the details of an existing asset

Update ticket
Updates the details of an existing ticket

Fetch asset
Fetches the details of an existing asset by either its name or ID

Fetch department
Fetches the details of an existing department by its name or ID

Fetch requester
Fetches the details of an existing requester by email or ID

Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent
Fetches the details of an existing agent by email or ID

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Add members
Adds one or more members to the selected card

Archive card
Archives a selected card

Create comment
Creates a new comment in the selected card

Add label to card
Adds an existing label to the selected card

Add attachment to card
Adds one or more attachments to the specified card

Create organization
Creates a new organization

Create checklist
Creates a new checklist

Create card
Creates a new card in the selected list

Create checklist item
Creates a new checklist item

Create board
Creates a new board

Create list
Creates a new list in the selected board

Update card
Updates card name, due date, and description

Move card to list
Moves a card to a list on the selected board

Fetch checklist
Fetches the details of an existing checklist by its name

Fetch list by ID
Fetches a list based on its ID

Fetch card
Fetches card details for the specified card ID or card name

Fetch list
Fetches the details of an existing list by name
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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What is Trello?
Trello is a team collaboration platform that lets you manage all your projects. You can list your tasks on cards, organize cards into lists, organize cards using color coded labels, and subscribe to boards that you want to stay updated on.
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