Integrate GoSquared with Freshsales
Send information between GoSquared and Freshsales automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a lead in Freshsales for new chat sessions in GoSquared
Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will generate a new lead in Freshsales for new live chat session initiated in GoSquared.
How it works
- The flow triggers when a new live chat message is received in GoSquared.
- Zoho Flow creates a new lead in Freshsales.
Create a lead in Freshsales for new chat sessions in GoSquared
GoSquared + Freshsales
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Supported triggers and actions
Integrate GoSquared and Freshsales using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User enters smart group
Triggers when a user enters the selected smart group
New live chat message
Triggers when a new live chat message is received
User exits smart group
Triggers when a user exits the selected smart group
Traffic spike
Triggers when the number of current online visitors goes above a certain threshold
Traffic dip
Triggers when the number of current online visitors falls below a certain threshold
New deal
Triggers when a new deal is created in the selected view
New account
Triggers when a new account is created in the selected view
New contact
Triggers when a new contact is created in the selected view
New lead
Triggers when a new lead is created in the selected view
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create lead
Creates a new lead
Create deal
Creates a new deal
Add note to lead
Adds a note to the selected lead
Add note to contact
Adds a note to the selected contact
Convert lead
Converts a lead to contact
Update contact
Updates the details of an existing contact
Update lead
Updates the details of an existing lead
Fetch contact by email address
Fetches the details of a existing contact by email
Fetch lead by ID
Fetches the details of an existing lead by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch lead by email address
Fetches the details of an existing lead by email
What is GoSquared?
GoSquared is web analytics, live chat, and customer data platform. You can generate leads, segment users, and track key website metrics in real time.
What is Freshsales?
Freshsales is CRM with built-in phone and email. You can manage leads and deals, track customer activities on website, and customize reports for better insights.
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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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